Comprehensive and personalized coordination services
From your first contact with Imperial College of London Diabetes Centre, to your return home, you will be assigned a personal ambassador to assist you on your health journey and achieve the best possible outcome through:
- Planning your treatment, including cost estimation, payment facilitation and financial counseling
- Scheduling your appointment
- Planning your travel, including visa requirements
- Coordinating with the medical team during referral, treatment and discharge
- Coordinating your follow up appointments and after care services
On-demand patient concierge services
To make our patients and their families’ journey more comfortable and convenient, we offer on demand customizable concierge services to take burdensome arrangements off your plate and let you focus on your care. Our concierge services include but are not limited to:
- Hotel Booking/Accommodation
- Guidance on the process for submitting visa application
- Airport Assistance
- Concierge Medicine
- Leisure, Tourism and Cultural Information
- Transportation between Hotel and Hospital
- Interpretation Services
Our Specialties
Imperial College of London Diabetes Centre offers a comprehensive range of diabetes and related services. Patients from all over the world come to us to receive the full spectrum of care all in one place including:
- Diabetes
- Endocrinology
- Kidney Health Services
- Obesity & Bariatrics
Learn more about our specialties and other services.
Global Healthcare Accreditation (GHA)
In 2024, M42 achieved the prestigious Global Healthcare Accreditation (GHA) Certification for Excellence in Medical Travel Patient Experience from the United States for its pioneering approach. With an outstanding overall score of 91 percent, this certification reaffirms M42's commitment to delivering exceptional care and support to international patients throughout their journey. M42 now joins the elite ranks of globally recognized healthcare providers by securing the GHA Medical Travel Patient Experience Certification, marking a significant milestone in advancing the region's medical tourism sector.
